Shipping policy

SHIPPING POLICY - BOOK LONA STORE

We work with care and love to make sure your order arrives safely and beautifully packaged.

Below you can find all delivery information for Book Lona Store.

Processing Time

All orders are processed within 1-3 business days.

During holidays, processing times may be slightly longer due to high demand.

* Shipping Rates

We offer simple and affordable shipping options:

  • Standard Shipping: $4.90
  • Medium Shipping: $6.90
  • FREE Shipping on orders $90+

Shipping rates are calculated at checkout based on your order weight and destination.

Shipping Carriers

All orders are shipped with USPS (United States Postal Service).

Every package includes a tracking number.

  • Delivery Time
  • Standard Shipping: 2-5 business days
  • Priority Shipping: 1-3 business days

Delivery times may vary depending on USPS delays, weekends, or holidays.

Order Tracking

Once your order is shipped, you will receive an email with your tracking number.

You can follow your package at any time.

Incorrect Address

Please make sure your shipping address is correct.

Book Lona Store is not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Delayed Packages

Once your order has been shipped, USPS is responsible for delivery.

If your package is delayed or lost, please contact USPS directly using your tracking number.

We are always here to support you!

Damaged Packages

If your item arrives damaged, please contact us within 48 hours with photos of:

  • the damaged item
  • the box/packaging
  • the shipping label

We will happily replace the damaged item.

International Shipping

At this time, we only ship within the United States.

Thank you for supporting our small business and for choosing Book Lona Store!